What Is a Maintenance Management Process?

Maintenance managers are struggling with the execution of the maintenance strategy and to achieve the maintenance goals and objectives set by the company's management often due to the lack of a maintenance process so they should develop first a Manage Maintenance process and then the interfacing Realization Processes and Support Processes to complete the development of The Maintenance Process of the company.

MANAGEMENT ProcesS

What Is a Maintenance Management Process?

The European EN 17007:2017 standard describes a management process as follows:

"A management process that establishes policy and strategy, defines the organization, assigns responsibilities, negotiates budgets, manages actions, analyses data and leads a continuous improvement process."

According to European EN 17007:2017 standard there is one maintenance management process called:

MANAGE MAINTENANCE (MAN)

The purpose of The MAN Process is as follows:

"Manage maintenance process aims to manage maintenance in order to achieve the objectives set by the company's management."

At Aneo Software, we know it's not easy to develop the maintenance process of the company from scratch; however, after the development of The Manage Maintenance Process has been done, it will be much easier to develop the remaining realization and support processes in order to complete the development of the maintenance process of the company.

PHOTO: The MAN Process

SOURCE: EN17007 Maintenance process and associated indicators

ELEMENTARY PROCESSes

The MAN Process includes seven key activities or elementary processes that are:

1. Establish a Maintenance Policy and Strategy - Based on the company's mission, vision, values, regulations compliance and general objectives the company management will establish the maintenance policy, strategy and development actions. And maintenance management will develop The Maintenance Process for the execution of the maintenance policy and strategy.
2. Identify the internal and external activities - The maintenance policy and strategy that will make it possible to identify the maintenance activities to be carried out internally by the maintenance teams and externally by maintenance service suppliers, who have access to relevant maintenance experts.
3. Determine the organization, job profiles, and responsibilities - The maintenance policy and strategy also helps to establish maintenance tasks and maintenance job profiles as well as identify needs to update maintenance skills needed to execute the selected maintenance tasks internally. 
4. Prepare and negotiate budgets - Budgeting is the responsibility of the maintenance manager, who will develop a maintenance budget for approval by the company management.
5. Oversee the actions - Overseeing all the actions included in the maintenance process is the responsibility of the maintenance management team in order to achieve the goals and objectives of maintenance.
6. Define, select, analyze, and communicate the information - The maintenance management is also responsible for setting up the collection of relevant data and information and making it readily available for decision making purposes.
7. Define policy and strategy areas of improvement - The maintenance management is also responsible for the analysis of the collected data and information in order to continuously adjust and improve the maintenance policy, strategy, and process.

After the manage maintenance process and its seven elementary processes have been developed, it's time to start developing the realization and support processes for The Maintenance Process. If you are struggling with the development of The Manage Maintenance Process, don't hesitate to call us.

We can help.

Maintenance ProcesS

What Is The Maintenance Process?

The Maintenance Process describes how to manage maintenance, prevent undesirable events, restore the items in required state, improve the items, and act on items to maintain them in a good working order. It also describes the support processes which are necessary for the realization and management processes.

The European EN 17007:2017 standard classifies the maintenance process into three main process families:

"A management process that establishes policy and strategy, defines the organization, assigns responsibilities, negotiates budgets, manages actions, analyses data and leads a continuous improvement process."

"Realization processes which are the reason of being the overall process and produce the expected results. They include preventive and corrective maintenance which share a common process including preparation, scheduling, and performing tasks on items, and a third process for improving reliability and maintainability of items."

"Support processes which are necessary for the realization and management processes."

SOURCE: EN17007 Maintenance process and associated indicators